Thank you for your feedback. Click the "Didn't receive the code?" If you are already selling on Amazon.co.uk and have a question about your existing seller account then please contact the Seller Support (log-in required) Fields marked * are required Amazon does offer a lot of information on the Seller Support Home page, where sellers can get help with things like canceling a listing, locate a buyer’s shipping address, find out about customer fees, and other basic FAQs. The content is confusing or hard to understand. Verify that you have entered the most recent Two-Step Verification code that you have received, if you are prompted to enter one. Then I kept getting case requests for screenshots etc, I … © 1999-2020, Amazon.com, Inc. or its affiliates, Amazon Services Business Solutions Agreement, Changes to the Amazon Services Business Solutions Agreement, About the 2019 Novel Coronavirus (COVID-19), Getting started with Fulfillment by Amazon (FBA), Amazon Business Professional Healthcare (PHC) Program, PPE & Workplace Safety Essentials; COVID-19: Infection Control and Recovery, Amazon inventory destruction and appeals policy, Returns, refunds, cancellations, and claims, Register and Launch with Amazon Global Selling, Where and What to Sell with Amazon Global Selling, Sell on Amazon's North America Marketplaces, Selling on Amazon's European Marketplaces, Ship and fulfill with Amazon Global Selling, Taxes and regulations with Amazon Global Selling, Customer Support and Returns for International Sales, Find help from external providers with the Amazon Service Provider Network, Customer Service by Amazon for seller-fulfilled orders, Examples of products that may be regulated as dangerous goods, Use the manufacturer barcode to track inventory, Classify your products using browse tree guides. Contact Amazon / If you have more than one Amazon account with the same email address but different passwords, use the corresponding password for each account. Note: This form doesn’t create a support case. To contact Amazon from Seller Central, users must log into the Seller Central site, according to Amazon.com. Amazon does offer a lot of information on the Seller Support Home page, where sellers can get help with things like canceling a listing, locate a buyer’s shipping address, find out about customer fees, and other basic FAQs. Be sure to address each issue individually. All rights reserved, On this site, we use cookies and similar tools (collectively, "cookies") to provide and improve services to you. Will 5G Impact Our Cell Phone Plans (or Our Health?! If you already have a Seller Central account, contact us using Seller Central. If your company has not signed up to use Seller Central, visit www.services.amazon.co.uk to find out how you can get started. Help / News and event listings can also be accessed through the site. ** if you do not have a code please move to next steps below. You must sign in first. Give your own opinion of what might be causing the issue. Kika 2019-04-05 16:19:55 UTC #2. Give as much context to the issue as you can and don’t veer from the main point of the issue you need help with. If you need help with your purchases or orders on Amazon.co.uk, please do not use this form and contact Customer Service. In order to contact Amazon through this method a seller account and registration are required. Festival of Sacrifice: The Past and Present of the Islamic Holiday of Eid al-Adha. Sell on Amazon. Advertisement. If you lump more than one issue together, it is likely that it will result in longer wait times to get your issues resolved because your case will jump from department to department. If your company has already registered with Seller Central, your company's account administrator can set up a user account for you. Have a question or want to learn more about how Amazon Business can help you grow your B2B sales? Of course, you want to get the best resolution at the best possible time. Amazon serves customers worldwide and is one of the most valuable retailers in the United States as of 2015.